01732 497979

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01732 497979

Current Vacancies




Kings Hill





Helen Barham

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Strong administrative skills?

As a Case Manager, working for this highly professional and hardworking company, you will aim to provide proactive and effective support to the sales team, utilising your exceptional work ethic to ensure all case files are managed accurately and to deadline, never once compromising on the level of customer service provided.

Key skills and responsibilities:

  • Acting as the first 'port of call’ for clients, lenders and conveyancers with any queries
  • Building and maintaining effective relationships with all new and existing clients
  • Working within prescribed procedures and practices
  • Ensuring timely, accurate and appropriate responses to telephone calls/enquiries
  • Liaising with Mortgage Consultants, appraising them of the progress of specific mortgage cases and seeking to resolve any queries arising
  • Liaising with the Line Manager, escalating any specific problems for discussion/resolution
  • Inputting, updating and maintaining data so that systems and files are accurate
  • Produces written correspondence and documents using standard formats
  • Managing diary system to monitor cases and progress chase as appropriate
  • Follow case progress through the complete process to legal completion and beyond

To be considered, applicants will need to both adaptable and flexible to cope with ever changing circumstances, proactively making changes to maintain progress and achieve targets. The ability to communicate effectively and provide first class customer service, handling all correspondence in a friendly and positive manner is also essential.

In return you will receive a competitive salary, generous bonus scheme and the ability o become integrated within a supportive and progressive team.

To be considered for the role, please contact Helen with your CV.

In application for this role, you are consenting to ME Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

ME Recruits Ltd full GDPR policy can be found on the ME Recruits website.

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