01732 497979

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01732 497979

Current Vacancies


Customer Service


Kings Hill





Helen Barham

Apply Now

Telephone Patient Care Advisor (Temp to Perm)

With outstanding communication skills and the ability to provide a real sense of empathy and diplomacy to customers, the Patient Care Advisor will prove essential in the day to day smooth operation of this busy, professional office.

Based in Kings Hill, this role will require a high level of customer service and exceptional organisational skills as you provide support to the Administration Manager and manage clinical diaries and operate the patient booking system.  

Key skills and responsibilities:

  • Dealing effectively with patient enquiries, queries and appointment requests by telephone
  • Registering patients using SystmOne
  • Effectively and sensitively dealing with all issues relating to patients in an appropriate, factual and confidential manner
  • Supporting the clinicians working within the services, e.g. cancellation of clinics to booking interpreters
  • Acting as the first point of contact for complaints
  • Working collaboratively, providing support to patients, relatives, Operational Managers etc.

To be considered for the role, applicants will need to be both personable and approachable, offering superb customer care to the company’s clients. A strong educational background and an excellent telephone manner is also essential.

In return, you will receive a competitive salary, generous benefits and the opportunity to become integrated within a successful and professional company.

For immediate consideration, please contact Helen with your CV, as our client is actively interviewing now!

01732 497979

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