info@merecruits.com 01732 497979

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info@merecruits.com

01732 497979

Current Vacancies

Sector

Customer Service

Location

Kings Hill

Salary

£18,000

Benefits

Consultant

Helen Barham

Apply Now

Telephone Patient Care Advisor (Temp to Perm)

With outstanding communication skills and the ability to provide a real sense of empathy and diplomacy to customers, the Patient Care Advisor will prove essential in the day to day smooth operation of this busy, professional office.

Based in Kings Hill, this role will require a high level of customer service and exceptional organisational skills as you provide support to the Administration Manager and manage clinical diaries and operate the patient booking system.  

Key skills and responsibilities:

  • Dealing effectively with patient enquiries, queries and appointment requests by telephone
  • Registering patients using SystmOne
  • Effectively and sensitively dealing with all issues relating to patients in an appropriate, factual and confidential manner
  • Supporting the clinicians working within the services, e.g. cancellation of clinics to booking interpreters
  • Acting as the first point of contact for complaints
  • Working collaboratively, providing support to patients, relatives, Operational Managers etc.

To be considered for the role, applicants will need to be both personable and approachable, offering superb customer care to the company’s clients. A strong educational background and an excellent telephone manner is also essential.

In return, you will receive a competitive salary, generous benefits and the opportunity to become integrated within a successful and professional company.

For immediate consideration, please contact Helen with your CV, as our client is actively interviewing now!

helen@merecruits.com

01732 497979

In application for this role, you are consenting to ME Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

ME Recruits Ltd full GDPR policy can be found at www.merecruits.com

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